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Thread: Reset Evos for Premium
Szeszej

Replies: 28
Views: 260
Today, 07:10 Forum: Game system


Guys, there's no need to bump this thread. We're aware that you'd like to have this option and we'll keep it in mind. However, for now it's not going to be available.
Thread: New armoury
Szeszej

Replies: 9
Views: 105
Yesterday, 07:03 Forum: Game system


Why don't you create a separate thread about this? Wink
Thread: armoury won't load
Szeszej

Replies: 4
Views: 37
06-18-2018 13:37 Forum: Bugs and problems


We're working on the loading mechanism at the moment. Hopefully everything will be working very soon. In the meantime, please try a different device.
Thread: armoury won't load
Szeszej

Replies: 4
Views: 37
06-18-2018 07:13 Forum: Bugs and problems


First of all, what mobile devices are you using? What's the browser and operating system?
Thread: New armoury
Szeszej

Replies: 9
Views: 105
06-17-2018 13:04 Forum: Game system


Thanks for all the feedback. I'll pass it to the devs and we'll see what we can do Smile
Thread: New armoury
Szeszej

Replies: 9
Views: 105
06-15-2018 09:43 Forum: Game system


We're working on it Smile
Thread: Events during the 2018 FIFA World Cup
Szeszej

Replies: 7
Views: 147
06-15-2018 09:04 Forum: Announcements


quote:
Originally posted by terjohnny
use facebook Smile


That's basically it
Thread: v1.7.26
Szeszej

Replies: 3
Views: 45
06-15-2018 09:03 Forum: Game system


You're welcome Wink
Thread: Events during the 2018 FIFA World Cup
Szeszej

Replies: 7
Views: 147
Events during the 2018 FIFA World Cup 06-13-2018 19:47 Forum: Announcements


Traditionally server events will be launched during the World Cup. This year, their effects will be even better:


14.06, 16.06 - First Goal (+20 luck, +1 evolution point for each victorious ambush)

30.06 - 3.07 - Luck favours the better team (+30 luck, +1 evolution point for each victorious ambush)

6.07, 7.07 and 10.07, 11.07 - Eagles only (+40 luck, +1 evolution point for each victorious ambush)

14.07, 15.07 - There can be only one winner (+50 luck, daily bonuses do not run out)


Since the finals will be on 15 July, Souvernir Shop in July will be open one day later - on 16 July.



Apart from the events, we have a contest for you:

During the Cup, we're going to support the national teams together with the users from Poland, France, England and Russia. That's why we'll be posting polls on Facebook where you can predict the winners of matches in which one of the above teams play.
After the World Cup, the prize (bonuses for logging in) will depend on the sum of all correct predictions from all the polls. The more correct votes, the bigger the bonuses!

In addition to that, you can predict the results of each match in the comments. Each correct prediction will be awarded with 10 days of premium!



More information can be found on our facebook.

Good luck!
Thread: Server maintenance
Szeszej

Replies: 4
Views: 139
06-08-2018 09:20 Forum: Announcements


There are some changes coming but not yet.
Thread: Level of the clan leader, Store up; and Hammers
Szeszej

Replies: 10
Views: 167
06-07-2018 12:50 Forum: Game system


But but but... we love crack Frown
Thread: Reset Evos for Premium
Szeszej

Replies: 28
Views: 260
06-07-2018 08:48 Forum: Game system


Race change has been introduced after a LOT of requests from players. It's possible that we'll do the same for evo in the future, but it's really up to you. Just keep giving us feedback Smile
Thread: Server maintenance
Szeszej

Replies: 4
Views: 139
Server maintenance 06-07-2018 08:46 Forum: Announcements


Dear players,

On 8 June 2018 (Friday), one of our servers will undergo maintenance. Some problems with access to the game may occur between 7AM and 8AM.

If you have trouble logging in, please use the alternative portal::
https://m.bloodwars.net
Thread: Problem buying premium through mobile option
Szeszej

Replies: 10
Views: 158
06-07-2018 08:43 Forum: Bugs and problems


Could you take a screenshot of the error and tell us what system/browser you use on both devices? That'd be really helpful for us.
Thread: Reset Evos for Premium
Szeszej

Replies: 28
Views: 260
06-06-2018 20:33 Forum: Game system


The thing is, it is kind of a slippery slope to a full pay2win. We add options to reset when we think they aren't going to upset the balance too much.
Thread: Level of the clan leader, Store up; and Hammers
Szeszej

Replies: 10
Views: 167
06-06-2018 20:31 Forum: Game system


You'll soon learn that with us, patience is a real virtue Smile We're working on some additional uses for hammers, but it's going to take us some time
Thread: Problem buying premium through mobile option
Szeszej

Replies: 10
Views: 158
06-06-2018 20:29 Forum: Bugs and problems


We'll try to check that, thank you!
Thread: Problem buying premium through mobile option
Szeszej

Replies: 10
Views: 158
06-04-2018 10:37 Forum: Bugs and problems


All right. First of all - is it still happening? It might have been just a temporary problem. Second of all - the contact form is so minimalistic because there's really not much we can do about mobile payments. You need to contact the service provider here: http://payment.allopass.com/error/newcom...2519&idd=418518

All we can say is the system works at the moment and payments are being processed.
Thread: Problem buying premium through mobile option
Szeszej

Replies: 10
Views: 158
06-04-2018 03:37 Forum: Bugs and problems


It seems you're right, there's really no good option there. I'll pass this to Konrad.
Thread: Problem buying premium through mobile option
Szeszej

Replies: 10
Views: 158
06-03-2018 12:47 Forum: Bugs and problems


Sorry. For some reason I missed this thread. Have you tried using the premium contact form?
Thread: Incorrent error message: Not enough Lgo during quest
Szeszej

Replies: 1
Views: 30
06-02-2018 19:30 Forum: Bugs and problems


Changed LGO to resources, thanks!
Thread: Privacy policy and data protection statement
Szeszej

Replies: 0
Views: 59
Privacy policy and data protection statement 05-23-2018 12:35 Forum: Rules and regulations


The most recent version of the document can be found here:

Privacy policy

Best regards,
BWTeam
Thread: Level of the clan leader, Store up; and Hammers
Szeszej

Replies: 10
Views: 167
05-22-2018 19:37 Forum: Game system


We're working on more ways to spend any excess hammers Smile
Thread: RTA changes
Szeszej

Replies: 3
Views: 115
05-21-2018 09:53 Forum: Announcements


A quick update - to the amount of work, the new rules will most likely go live on 23 May (Wednesday)
Thread: Speed server
Szeszej

Replies: 20
Views: 500
05-15-2018 22:02 Forum: Game system


I can assure you that everyone will be converted to speed before the app hits the shelves Big Grin
Thread: Speed server
Szeszej

Replies: 20
Views: 500
05-15-2018 19:01 Forum: Game system


It will surely happen, just not in the near future. No changes to expo levels are planned, you'll simply have to fight stronger mobs Smile
Thread: RTA changes
Szeszej

Replies: 3
Views: 115
05-14-2018 18:59 Forum: Announcements


Other requirements and optional statements:

Check box: (Required) I am 16 years old or older or I have obtained a permission from my parent or guardian.

Check box: (Required) Our game uses cookies. More information can be found in our privacy policy /link/ or at this link.
Link content:

Cookies.
Cookies are files placed on the user's computer to:
- identify the device - in order to increase safety and prevent cheating
- save settings - to make using the service more comfortable.
Users can delete cookies at any time, but:
- they are necessary for the service to work properly
- deleting cookies while using the service will log out the user
- deleting cookies after logging out of the service will delete all saved settings, so they'll have to be set again after logging back in

Cookies are completely anonymous. They let us determine if the anonymous user has used a given browser before and save their settings.

More information on data protection can be found in our <link>privacy policy.</link>


Check box. (Required) I confirm that I have read and accept Privacy Policy.


Check box. (Required) I confirm that the email I use does not include my or anyone else's personal data or, if this is not the case, I agree to change it as soon as I am logged in to a different email that does not contain personal data.

<i> More information can be found here /link to the below information/</i>
Since GDPR is now in effect across the EU, it is forbidden to use personal data in email addresses, e.g.:
- first name
- last name
- company name
- initials
- other personal data
If your email contains data that <b>may</b> be interpreted as personal data (e.g. john.c@bwteam.pl), you confirm the following by accepting this point:
I hereby confirm that the email address used by me does not contain my or anyone else's personal data.

<i> After you accept these changes, you'll be given 24 hours to change your email free of charge.</i>


Check box. (Optional) I consent to sending marketing materials to my email address. (+5 days of premium on each account that gives this consent. This is a one-time bonus).*
* We usually send 3-4 emails yearly with the most important information about changes and events in the game.
Thread: RTA changes
Szeszej

Replies: 3
Views: 115
05-14-2018 18:58 Forum: Announcements


Privacy policy and data protection statement ("Policy")

I. General information

K2M Doradztwo Inwestycyjne, Maciej Prasal (hereafter referred to as K2M or BWTeam) located at 93-519 Łódź, ul. Sokola 6/29, NIP: PL 729-203-03-87, REGON: 473243680, entered in the registry of enterprises in: Łódź - Górna Disctrict under II RHU 64111-55131/2004 is the owner and administration of this service and services in the domains: bloodwars.pl, bloodwars.interia.pl, czaswojny.pl, czaswojny.interia.pl, burningriders.pl, bloodwars.net, bwteam.eu, bwteam.pl, bloodwars.com.pl (hereafter referred to as “Services”).

The present document defines the scope and rules of user data collection and processing, including personal data, in all BWTeam services, forums and online games.
The present document defines only the scope and rules of personal data protection used by BWTeam. BWTeam websites may contain links to third-party services or websites. If you use them, you are bound by the personal data protection rules of the third-parties. BWTeam does not check or approve personal data protection conditions of third-parties.


BWTeam endeavours to process as little personal data as possible and to protect it as best as we can.

Personal data managed by BWTeam is stored and processed in such a way as to make it impossible for unauthorized persons to access it.

The collection of personal data managed and processed by BWTeam has been reported by BWTeam to the Inspector General for the Protection of Personal Data.

II. Supervisory authority.
The supervisory authority is the Inspector General for the Protection of Personal Data.
More information can be found here:
https://www.giodo.gov.pl/pl/493

III. Google Analytics
Our service uses Google Analytics ("GA") managed by Google Inc. ("Google"), which is an online service for researching and analysing the statistics of websites. GA uses cookies, meaning anonymous text files, that contain information about your browser and the way you use it. The information is usually sent to Google's servers in the USA and stored there in an anonymized form. Your IP is anonymized (save in exceptional cases) before being sent to Google's servers. More information can be found here:
https://support.google.com/analytics/answer/2763052?hl=pl
Upon our requests, Google creates for us activity reports for our websites and provides other services related to website usage.
The IP acquired through GA is not connected with any other data.
If you want, you can install a free browser plugin that will make it impossible to process your data by GA. It's available here: https://tools.google.com/dlpage/gaoptout?hl=pl
You can also block cookies in the browser. WARNING! This will make you unable to use our service.

IV. Cookies.
Cookies are anonymous text files that contain information about your browser and the way you use it. They allow for, e.g.:
- storing user settings (so that they are enabled by default during subsequent visits)
- monitor traffic in the service
- ensure safety
- monitor user behaviour and detect cheating

BWTeam uses our own cookies independent of those used by GA.
Our cookies have a short expiration date and are then deleted from your computer. This lets us store your personal settings for some time, until the service is visited again.
What you can do if you do not want cookies to be stored on your computer:
You can block cookies in browser settings, but this will make you unable to use the service at all or in a restricted way, without the data.
You can also delete cookies (automatically too) after you visit our websites. This will delete all your personalized settings, so they will not be available during your next visit.
If you want to use the methods described above, please follow instructions provided by the producer of your browser.

V. Data types and method of data processing.

Data processed in the service that may sometimes be personal data:
E-mail address
IP
Login
Username
The data is processed in order to fulfil the contract with the user.
In the case of email, it may also be used, with the permission of the user, for sending occasional information about important changes or event in our services.

Personal data:
First name
Last name
Address
Telephone number
Bank account number
The data above is processed within our information system. We have access to some or all of it as part of fulfilling the contract with users when processing payments. The data is available in the computerised system of the partner (e.g. the bank, the payment intermediary, etc.) servicing the payment and is automatically anonymized (replaced with an anonymous identifier) when entered into our information system.
In exceptional cases, the data can be saved and stored in relation to fulfilling the requirements of the law.
Some persons in our company have access to this data in relation to fulfilling tasks resulting from the requirements of the law.
For example, bank statements, on the basis of which we pay our taxes, are documents that we are required by law to store.
After the storage time required by law is over, the documents are destroyed directly by BWTeam or a specialized third-party company.

VI. Processing by third-parties. Transferring to third-parties.
We do not sell your personal data to third-parties.
Your data may be transferred to third-parties as part of fulfilling the contract with you. This takes place only when it is necessary for fulfilling the contract. This means, among others: payment services (the post, banks, PayPal, PayU, other companies and financial institutions), telecom operators, ISPs, etc.
Your data may be transferred to third-parties that provide for us statistical and marketing services, or other services with the goal of shaping and expanding the offer. We transfer only as much data as is necessary for the service. The contractor is then obliged to follow GDPR (https://giodo.gov.pl/pl/file/10574) and our Policy. Your data will be deleted as soon as the contractor finishes performing the service.
Your data or access to it can be given to subcontractors, especially information companies in order for them to fulfil their assigned tasks. In such cases, we transfer or share only as much data as is necessary. The contractor is then obliged to follow GDPR (https://giodo.gov.pl/pl/file/10574) and our Policy. Your data will be deleted as soon as the contractor finishes performing the service.
Your data may be transferred to Google Analytics. More information on this can be found in section II of this Policy.
Your data may be transferred to government institutions if required by law or the court.
If the service is sold in full or in part, personal data of the registered users is usually transferred. In such cases, the buyer is obliged to follow GDPR (https://giodo.gov.pl/pl/file/10574) and our Policy.


VII. The right to check, change and delete your personal data.
If you have any questions about data protection, you can email us at gdpr@bwteam.pl
Every user has the right to check their personal data processed by us and get a single free copy of it. We will charge you for subsequent copies. The charge amount will be determined on a case by case basis, depending on the amount of work required to prepare the data.
BWTeam endeavours to anonymize users and collect as little personal data as possible. Due to this, if a person wants a list of their processed data, they need to appear in person in a place chosen by BWTeam together with a document that will confirm their identity.

Although data processing is done by consent, every user has the right to change or delete their personal data.
BWTeam has the right to refuse to remove personal data if: it is required for fulfilling the contract, for fulfilling the requirements of the law (e.g. accounting), when the user has violated the law and the data may be needed to clarify or determine the liability of the user, when the deletion of the data would make it difficult or impossible to: establish, pursue or defend claims.

VIII. Right to file complaints
Every user has the right to file a complaint to the supervisory authority. The contact details of the supervisory authority can be found in section II of this Policy.

IX. Precautions employed

All personal data collected from Customers is sent to the system using a safe SSL protocol encrypted using a 256 bit key.
All information about Customers is stored on BWTeam servers and protected from unauthorised access. The only persons authorized to access and process the data are the employees and associates trained appropriately by BWTeam, the owner of the Service.
We process the information we collect about you in accordance with Polish data protection laws. All employees are obliged to keep the data secret and follow data protection regulations, they are also instructed in this regard. In the case of payment procedures (e.g. for premium accounts), your data is transferred in encrypted form using the SSL protocol. Our SSL transmission system is certified by Nazwa.pl ltd., Home.pl llc. and Letsencrypt.org (Internet Security Research Group (ISRG)).

X. Age
The minimum age to use our services is 16 years old. Younger persons will need a permission from their parent or guardian.

XI. Changes to Privacy Policy
BWTeam reserves the right to change this Privacy Policy at any moment. The current Privacy Policy is available on the websites of the Service.
Thread: RTA changes
Szeszej

Replies: 3
Views: 115
RTA changes 05-14-2018 18:58 Forum: Announcements


Hello,

When? On 21 May 2018 (barring unforeseen circumstances but not later than 24 May).

Why?

- due to GDPR, we need to adjust the rules and regulation, the game and the forum to the new law

Additional changes:
- as we are planning to release the app this year, which means that we'll need to support Google payments (play store) and we'll probably expand to new markets, we've decided to add some points that make it clear what premium payments are



If you have any doubts or comments, feel free to tell us.

Best regards,
BWTeam


Here's a list of changes:

§2
V. Payments, donations and buying digital services.
1. Unless the local law states otherwise, every payment, especially for premium services is a voluntary donation. Due to this, you are not entitled to any benefits and you acquire no rights or claims.
By making the payment, you confirm that you are aware that it is a voluntary donation.
2. If section 1 is not applicable, the following regulations are in effect:
By buying premium services (especially: premium account, premium services, premium content), I am aware that these services are delivered and activated immediately after the payment.
This means I have no right to withdraw from the sale agreement.
By continuing the process of purchasing, I am aware that I waive the right to withdraw from the sale agreement.

§6
V. More information on data protection can be found in our /link/Privacy Policy/link/.

§11 Procedure of complaints.
I. Pre-complaint procedure.
Before filing a complaint, users are obliged to use every available method of settling the dispute by conciliation. This means, for example, contacting the Operator or Superoperator through the game forums by private messages or by creating a thread in the complaints section.
If the complaint is related to any payments, users are obliged to use every available method of settling the dispute by conciliation through filling the contact form available in the Premium Account tab in the game.
If the complaint is related to the reasons and duration of a ban in the game, information about the appropriate forum thread for posting explanation will be displayed on the logging screen.
If there are issues or technical difficulties with the service, they can be reported in the Bugs section of the forum.
II. Complaints procedure.
Complaints may be filed in writing to the address of the company or at the following email address: complaints@bwteam.pl
Every complaint should include details sufficient for identifying the player account: game name, server number, character id, character name.
Every complaint should also explain in a clear manner the reason for the complaint and, if possible, include links to the messages/threads or other information about the outcome of the pre-complaint procedure.

All complaints will be responded to within 30 working days.

III. BW Team has tested the service on the configuration mentioned in §9 Technical requirements and done all they could to make the service compatible with the configuration.
BW Team does not guarantee compatibility of the service with hardware and software not mentioned in §9 Technical requirements.
BW Team has no technical capabilities of checking why the service does not work on a user's device (which is often the result of using or not using antivirus software, invalid configuration or malicious software), but can only ascertain whether the service works correctly on a given software (in accordance with §9 Technical requirements).
If data from third-party sources needs to be obtained, the complaint deadline may be extended by the time needed to obtain it.
BW Team reserves the right not to reply to questions/complaints which are answered in the thread "FAQ - frequently asked questions" on the forum.

§14 Exceptions: Hardcore Servers.
1. Hardcore servers are paid servers. This means that premium is required to play. Hardcore servers have the word "Hardcore" in their name.

2. By registering on a hardcore server, users confirm that they are aware that if they break the RTA, the administration has the right to ban them temporarily or permanently without refunding premium.

3. On hardcore servers, the following sections of this RTA are not in effect:
a. section 4 subsections VIII, VIIIa, VIIIb, VIIIc
b. section 4 subsections IX and X.

§16 Company details.
K2M Doradztwo Inwestycyjne, Maciej Prasal

Located in: 93-519 Łódź, ul. Sokola 6/29, Poland

NIP: PL 729-203-03-87

REGON: 473243680

Entered in the registry of enterprises in: Łódź - Górna Disctrict under II RHU 64111-55131/2004

Contact: m.prasal@op.pl

Website: http://www.bwteam.pl

Contact number for sms premium: +48XXX How much you will be charged depends on your mobile operator. (The number will be provided once the rules go live.)
Thread: Logging In Issue
Szeszej

Replies: 9
Views: 164
05-06-2018 12:18 Forum: Bugs and problems


The star wars event didn't fire properly, you'll get a Night of Heroes as compensation Smile
Thread: Logging In Issue
Szeszej

Replies: 9
Views: 164
05-04-2018 12:37 Forum: Bugs and problems


Thank you for the reports, is this still happening?
Thread: there is a problem with daily bonus
Szeszej

Replies: 4
Views: 79
04-26-2018 11:23 Forum: Bugs and problems


For now we see nothing abnormal. If this happens again, please note:

- when this happened
- what is missing

and post this here. It'll be really helpful for us.
Thread: there is a problem with daily bonus
Szeszej

Replies: 4
Views: 79
04-25-2018 11:50 Forum: Bugs and problems


Maybe you've blocked FLD points collection for these locations? When you mouse over a bonus, it shows if the collection is blocked.
Thread: Anyone have trouble with R1 server?
Szeszej

Replies: 4
Views: 67
04-16-2018 06:58 Forum: Bugs and problems


Is this still happening?
Thread: logging in trouble
Szeszej

Replies: 3
Views: 82
04-06-2018 09:32 Forum: Bugs and problems


Hmm, it seems that there was a temporary server error. We're very sorry for the inconvenience Frown
Thread: logging in trouble
Szeszej

Replies: 3
Views: 82
04-05-2018 06:50 Forum: Bugs and problems


What happened when you tried to log in?
Thread: Cain's Holiday Vision Deluxe - 4 April
Szeszej

Replies: 0
Views: 238
Cain's Holiday Vision Deluxe - 4 April 04-03-2018 10:25 Forum: Announcements


Dear players,

To make up for the issues that made playing the game much more difficult in the morning on 1 April, we've decided to launch Cain's Holiday Vision Deluxe again on 4 April.

The event will be active from 9 AM to midnight.

We're very sorry for any inconvenience caused by the error.

Best regards,
BW Team
Thread: Easter Events
Szeszej

Replies: 0
Views: 349
Easter Events 03-28-2018 23:16 Forum: Announcements


Dear vampires,

Easter is coming. That's why we would like to wish you all happy holidays and a lot of motivation for the rest of the year. We recommend spending some time with your family, but for those who want log in to Bloodwars, we have prepared many events:

CAIN'S EASTER EGGS
Easter event on 29-30-31 March! On those days, Cain's Easter Eggs will give you +50 Luck and +2 treasures points for each quest. Don't forget your baskets! Wink

Cain's Holiday Vision DeLuxe
1 April: LUCK +50, double evolution points for ambushes, +50% chance of getting a rune on the second expedition map

TIME TO HUNT SOME EGGS...!
2 April: A big egg hunt commences!

Full moon
On 6-7-8 April, Full moon wil begin (chance for a rune +50%). This event has been unlocked through Facebook.

Bonuses for logging in.
Remember to log in every day between 1-8 April. The easter bunny has prepared some awesome prizes!

Best regards,
BW Team
Thread: Will we ever be able to buy Runes or Evolution Points with Treasure Points?
Szeszej

Replies: 16
Views: 414
03-28-2018 05:28 Forum: Game system


Well, if you really need my answer - I don't know Big Grin
Thread: Sealth update?
Szeszej

Replies: 5
Views: 90
03-27-2018 06:19 Forum: Game system


As I said, could you post some screenshots?
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