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Go to the bottom of this page Extending Premium. 7 Votes - Average Rating: 8.007 Votes - Average Rating: 8.007 Votes - Average Rating: 8.00
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INFERNO
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Problem description:
When I clicked 'Extend Premium via SMS', it comes up saying:

" Service temporary unavailable. Please try again later. "

Is this just me or has anyone else got or ever had this problem too?
05-02-2013 12:46 INFERNO is offline Homepage of INFERNO Search for Posts by INFERNO Add INFERNO to your Buddy List
Izuall
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Yup, same here.

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This post has been edited 18905 time(s), it was last edited by Izuall: Today, 9:43.
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pennywise
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Also have this problem-_-

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pennywise
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So anybody have an insight into whats going on because if it isnt sorted soon il just not bother and find something else to play-__-

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pennywise
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WOW just WOW! The level of ignorance is shocking. Way to look after your players BW! Shocked

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05-04-2013 08:55 pennywise is offline Search for Posts by pennywise Add pennywise to your Buddy List
Unholy Emperor
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Want it to get resolved quicker? PM one of the Admin/Developers instead of waiting to see if they reply.

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INFERNO
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Thread Starter Thread Started by INFERNO
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quote:
Originally posted by Unholy Emperor
Want it to get resolved quicker? PM one of the Admin/Developers instead of waiting to see if they reply.


I'd rather wait to be honest, they have enough to do already with updates and what not, they'll sort this out when they have the time Smile
05-04-2013 15:13 INFERNO is offline Homepage of INFERNO Search for Posts by INFERNO Add INFERNO to your Buddy List
pennywise
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I messaged admin 2 days ago. 5mins per quest is messing with my mindFrown

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05-04-2013 16:23 pennywise is offline Search for Posts by pennywise Add pennywise to your Buddy List
INFERNO
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Thread Starter Thread Started by INFERNO
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quote:
Originally posted by pennywise
I messaged admin 2 days ago. 5mins per quest is messing with my mindFrown


I only have 1 Minute (Vicinity), 2 Minute (Far) and 3 Minute (Pilgrimage) per quest.
Just got to hang in and let it get sorted properly like everything else Smile
05-04-2013 16:42 INFERNO is offline Homepage of INFERNO Search for Posts by INFERNO Add INFERNO to your Buddy List
pennywise
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Mine totally ran out so il do some building while i wait i guess Big Grin

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Ba_al
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quote:
Originally posted by INFERNO
quote:
Originally posted by Unholy Emperor
Want it to get resolved quicker? PM one of the Admin/Developers instead of waiting to see if they reply.


I'd rather wait to be honest, they have enough to do already with updates and what not, they'll sort this out when they have the time Smile


and without people buying premium how can they afford said updates Wink

premium is how they make there money...you would imagine..this would be a serious problem for them

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Mikel
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Problem seems to appear only for SMS premium from Great Britain, so probably it's not BW team fault. Most likely some problems with GB mobile operators Tongue
I suggest to wait for admin answer and till then use other premium buy options, or just ask someone to buy it for you, and you will buy it back when everything will be working Smile

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pennywise
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Just a message from the devs etc stating that theyre looking into it would be nice, its all money at the end of the day and i can only afford prem via text. Pimping out sheep only earns me so much...... Evil

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05-05-2013 17:21 pennywise is offline Search for Posts by pennywise Add pennywise to your Buddy List
INFERNO
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Thread Starter Thread Started by INFERNO
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I have around 140 days left now, I use the SMS option for friends who play aswell that can't top up premium that often.
05-05-2013 18:26 INFERNO is offline Homepage of INFERNO Search for Posts by INFERNO Add INFERNO to your Buddy List
pennywise
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Unfortunately from May 1st we wont be supporting this number (78880). New premium number for UK will be announced shortly.

Really? No prior notice? Also would be nice to have the new number up and running before discontinuing the old number. Shoddy way to treat players imo.

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05-06-2013 10:30 pennywise is offline Search for Posts by pennywise Add pennywise to your Buddy List
Szeszej
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We've changed our Premium SMS service provider, this option should be back shortly.

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05-06-2013 19:24 Szeszej is offline Homepage of Szeszej Search for Posts by Szeszej Add Szeszej to your Buddy List
INFERNO
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Thread Starter Thread Started by INFERNO
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quote:
Originally posted by Szeszej
We've changed our Premium SMS service provider, this option should be back shortly.


Thanks a lot for the infromation about premium options Szeszej.
05-06-2013 23:54 INFERNO is offline Homepage of INFERNO Search for Posts by INFERNO Add INFERNO to your Buddy List
pennywise
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Shortly is not a satisfactory answer in my opinion. You guys seem to be dragging your feet on this as with most things on the UK server.

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05-07-2013 08:56 pennywise is offline Search for Posts by pennywise Add pennywise to your Buddy List
Fischkopf
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whine whine whine just deal with it bud
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Ace Rimmer
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Lol screw that I run out of prem tonight sort it out

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pennywise
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I know right? How rude of me to be miffed and complain about a service that isnt working, therefore ruining my gameplay experience. Tool! So many sycophants here its unreal Big Grin

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05-08-2013 21:59 pennywise is offline Search for Posts by pennywise Add pennywise to your Buddy List
Evangelion
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Thread closed.
There's no need to continue the conversation.

Szeszej explained what's happening, you pointed the loss you suffered. If the Dev Team decides that you need compensation, you'll be informed in a timely manner.

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