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Tried to change race

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Unholy Emperor
I AM............dead.

Registration Date: 05-12-2009
Posts: 381
Location: 7th Quadrant of Outer Space
Race in game: Beastmaster
Clan: BoS

Tried to change race

Id in game: 90525

Problem description: last night I bought 180 days of premium to change race. After 4 attempts of entering my password only to be logged out of the game each time I tried, I gave up and went to bed. I had no premium before I bought the 180.

I've just tried again and I'm a bit stunned it's already cost me a day of premium. I only have 179 days now but it's less than 24 hours since I bought it. Now you're asking me to spend more money to change race.

Could I get refunded so I can try again with the full 180 days that I only wanted to spend on changing race. I don't have any more money for a week and it's a bit of a joke for a game you love to essentially say "buy some more, try again".

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11-11-2017 11:20

Demandred
Triple Ace

Registration Date: 02-19-2008
Posts: 165
Location: Ireland
Race in game: Cursed One
Clan: [BoS]

If its a case that as soon as the premium was bought one day was already spent to enact premium on the account(meaning only 179 available to "spend"), I agree that's a bit shitty. There should be a short buffer period where you can choose to spend premium or enact it.
Just my two cents Wink

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In-game name: Speed-Legend

11-11-2017 18:09

Unholy Emperor
I AM............dead.

Registration Date: 05-12-2009
Posts: 381
Location: 7th Quadrant of Outer Space
Race in game: Beastmaster
Clan: BoS

Thread Starter Thread Started by Unholy Emperor

Yeah I agree, I intended to be without premium til my next payday so I would have liked to not have it automatically applied to my account

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11-11-2017 23:43

Szeszej
Administrator

Registration Date: 02-21-2007
Posts: 1,863
Location: Poland
Clan: Overlords

Sorry to hear that, I'll see what we can do

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11-13-2017 07:10

Szeszej
Administrator

Registration Date: 02-21-2007
Posts: 1,863
Location: Poland
Clan: Overlords

I've sent you a PM Smile

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Before sending a PM, read the PM rules
If Supermoderators or moderators do not listen or unjustly ignore your PMs, write a PM to me.
Heresy grows from idleness.

11-14-2017 10:19

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